The purchase of products made through the internet on the website www.liod.it. belonging to Lorain srl via Industria n. 1-23017 Morbegno (SO) VAT n. 00499020147 are subject to the Terms and Conditions contained here. By placing an order in the provided manner, the Customer declares to have read all the information provided to him during the purchasing process, and accepts the general conditions and payment arrangements described below. Once the online purchasing process is completed the Customer will print or save a copy of the e-mail received and keep a copy of the general conditions of sale, subject to the provisions of art. 3 and 4 of Decree No. 185/1999 on distance selling.
The customer may order products in the electronic catalog viewable online at www.liod.it as described in the relevant information sheets. It is understood that the picture accompanying the description of a product may not be fully representative of its features and may differ in color, size and accessories present in the picture.
All prices are inclusive of VAT.
The correct reception of an order is confirmed directly by Lorain srl by e-mail, sent to the email address supplied by the customer at the time of registration.
For every order placed Lorain srl emits a receipt for the order, attaching it to the packaging of the order, pursuant to Article 14 of Presidential Decree 445/2000 and DL 52/2004. For the issuance of an invoice, the required information must be provided by the Customer at the time of order. No change in the invoice will be possible after the issuance thereof.
Delivery is by courier unless requested otherwise, in which case you will be invoiced for the actual cost of transportation. Shipping fees are as indicated during the order procedure excluding duty costs in the country of competence (i.e. USA, Switzerland...).
1) Cash on delivery: cash payment at the time of delivery, at an additional charge of € 6.00
2) Bank Transfer: to be carried out only after receiving our order confirmation e-mail, with no additional charge
Banca Intesa BCI-SAN PAOLO
ABI: 03069 CAB: 52231
Payable to Lorain srl di Malgesini A. & C.
3) Credit card, with no charge
CANCELLATIONS AND RETURNS
The customer may cancel an order prior to it being shipped, after which time, after delivery and payment, (cash on delivery), it may be returned in the manner prescribed by law. In case of goods returned, the products have to be sent at your own cost to the Firm Lorain srl via Industria n. 1 23017 Morbegno (so). The firm will pay you back the amount, deducting gross transports costs. For returns, if not intact as delivered, a "refurbishing" fee will be charged. Order cancellations and returns do not apply in the case of custom-made or personalized goods.
All products sold by Lorain srl are covered by the manufacturer's standard warranty and 24 months warranty for manufacturing defects, in accordance with Decree 24/02. The 24 month warranty in accordance with Decree 24/02 applies to products that present a manufacturing defect, provided the product is used correctly, in accordance with its intended use and as described in the technical documentation. The timing of replacement or repair of any product depends solely on the policies of the manufacturer.
In the event that, for whatever reason, a product under warranty cannot be repaired or replaced, Lorain srl will proceed at its own discretion to refund the entire amount paid or replace it with a product of equal or superior characteristics. No damages can be requested of Lorain srl for any delays in repairs or replacements.
Any repair carried out by personnel not authorized by Lorain srl will invalidate the warranty.
The duration of the warranty period of the product remains unchanged in the event of an intervention under warranty. The warranty is void in cases of improper use of the product.
LIMITATION OF LIABILITY
The administration of Lorain srl makes all reasonable efforts to maintain its website www.liod.it updated.
Although prices, descriptions, images, applications, and in any case all of the information on this website is accurate, it may contain errors, inaccuracies, errors of publication, be updated and updateable at any time without Lorain srl held liable.
Lorain srl is not liable to any person for any damage, indirect or consequential, or shipping delays associated with this material.
The contract of sale between the customer and Lorain srl is concluded in Italy and governed by Italian law.
Last update: 10/04/2019
In Italy, for orders over 130,00 euro
English is spoken